FAQ

SHIPPING POLICY

We guarantee to ship our products worldwide. All orders will take up to 7-10 business days to process and ship, once your order is shipped out you will receive a confirmation shipment email with a tracking number.

RETURN POLICY

We do not accept returns. All sales are final.

E-commerce Safety

Those who engage in transactions with Alkaline Herb Emporiums services or products, does not disclose personally identifying information. Our web orders are secure and safe.

International Orders

Please know, some international orders may be subject to custom charges upon arrival. Be aware UK orders are always subject to custom charges. Please know that we will not be reimbursing these as we do not collect them. Also, some international orders may sit in transit for up to one month plus. If the order is stuck in transit for 60 days we will send out a new order.